1. Information We Collect

We collect information you provide directly to us when you:

• Request a quote or reserve a dumpster bin online
• Contact us by phone or email
• Sign a rental agreement or acknowledgement

This information may include your name, email address, phone number, service address, payment card details (processed securely by Stripe — we do not store raw card numbers), and any communications you send us.

We also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages visited, and referring URL, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your dumpster rental bookings
• Communicate with you about your booking, delivery, or pick-up
• Process payments and issue refunds when applicable
• Send service-related notifications (confirmation, agreement links, receipts)
• Improve our website and services
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Payment Processing

All payment card transactions are processed by Stripe, Inc., a PCI-DSS compliant payment processor. LTX Ops does not store your full card number, CVV, or card expiration date on our servers. Stripe stores a secure token that allows us to process future charges for your booking (such as final balance payments) without requiring you to re-enter your card. You can review Stripe's privacy policy at stripe.com/privacy.

4. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies — small text files placed on your device — to collect anonymized usage data such as page views and session duration. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. We do not use cookies for advertising or cross-site tracking.

5. Data Retention

We retain booking and customer information for as long as necessary to provide our services, resolve disputes, and comply with legal obligations. Signed rental agreements and payment records are retained for a minimum of five (5) years.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is 100% secure.

7. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: